Remote Management Services

Constant monitoring and management of core IT infrastructure is essential to maintain the highest levels of customer service, reduce operational risk, and ensure regulatory compliance. Performance Data delivers 24 x 7 remote management of the entire IT infrastructure including applications, databases, networks, storage systems and servers. In addition, we offer application and systems performance testing and root-cause analysis for resolution of application or systems level issues.

Performance Data’s state-of-the-art IMG gateways provide the ideal solution. With an Integrated Media Gateway at each site, our help desk securely administers remote servers, desktops and network infrastructure. We provide patch management and deliver out-of-band wireless access if the main network connection is down. Performance Data NOC technicians can remotely re-establish your Internet access, power cycle servers or desktops and reconfigure the network infrastructure - all while reducing operational costs. Field service visits are expensive. Avoid “truck rolls” and field service calls with Performance Data’s remote management services.